DOCUMENTATION

Understanding inventory.

A guide to the concepts behind a connected configuration view.

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01

Items, sources, and context

A configuration item represents something recorded in the landscape. A source supplies information about it. Relationships and business context explain how the item may fit into a larger view.

02

Combined views

Heimdall’s merged landscape helps users explore information contributed by multiple sources. Source provenance remains important when interpreting the result and investigating differences between observations.

03

Coverage and freshness

An inventory is shaped by its source scope and the time of collection. Consider both when deciding whether the view is suitable for a historical discussion, a planning exercise, or a current operational question.

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